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    Professional Service = Maximum Uptime

    As the area’s exclusive Xerox Agent partner, you will receive world class post sale support direct from the manufacturer, the Xerox Corporation. Your local team of professional Xerox technicians ensures that you achieve maximum performance with the nations top ranked service provider for 5 years in a row! (source: J.D. Power and Associates, 2005-2010)

    Service & Uptime

    Local People Nationwide
    • Manufacturer direct service offers Xerox benchmark support & professionalism throughout Canada.
    Smart Kit Hot Swaps
    • Enables a customer to replace a cartridge and be back up and running in seconds vs. hours.
    Manufacturer Direct Support
    • All Xerox service is provided direct from the manufacturer regardless of your location in Canada.
    Advanced Remote Diagnostics
    • Enables an MFP to receive virtual system updates and can be continuously monitored.
    Reactive & Proactive Maintenance
    • All Xerox service contracts include reactive and proactive maintenance so there are no surprises.
    Retrofits & Software Upgrades Included
    • All retrofits and software upgrades are included in each Xerox service and lease agreement.
    Toll Free Tech Support
    • Enjoy 24/7 toll free technical support.
    Genuine Xerox Consumables
    • With Xerox direct service only genuine Xerox parts and supplies will be used in the system.
    Total Satisfaction Guarantee
    • The only guarantee in the industry where the customer decides if a replacement system is required, not the supplier.

    Total Satisfaction Guarantee

    Your satisfaction is guaranteed by our commitment to local excellence in addition to Xerox's Total Satisfaction Guarantee. This guarantee direct from the manufacturer is unparalleled in the office automation arena.
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